PANDORA Jewelry at 27500 Novi Road #260, Novi, Michigan.

Worst shopping experience of my life! I have never before been treated so horribly by associates or an assistant manager! A week after buying a bracelet which had been briefly tried on in store and again at home I decided to take it back to the store to ask what I could do about the clasps on it (exchange, buy new ones, return the bracelet etc) that dug into my wrist when trying it on, making it painful and unpleasant to wear (found out later from another store location that the reason for the clasps digging in to my wrist was that the original associate from this location sold me the wrong size bracelet). I explained my problem to the associate (who said nothing), who the got the assistant manager that came over and immediately said "we won't accept the return or exchange" and practically shoo'd me out the door! I hadn't even asked for either yet! I was simply trying to see other options, whether that meant buying new clasps or in worst case, exchanging for a different bracelet / clasps. The point is, they were rude, condescending, and I will absolutely NEVER shop at this location ever again and I will also be telling every person I know not to shop there as well.